How do you build a relationship online?
The point was hammered home in a recent blog post from my good friend Dave Lorenzo, a legal marketing expert. He discussed how crucial it is to establish a relationship when building your law firm. He emphasized that there is no magic silver bullet. Rather, the process begins with a simple relationship that focuses on the client, their problems and the solutions you can offer. Without relationship, there is no trust. Without trust, client becomes dissatisfied. Continue reading